GLM QUALITY MANAGEMENT

CONCEPT
Modular, custom-tailored and holistic solutions constitute the cornerstone of our quality management policies. They are written out in a GLM manual and updated on an ongoing basis. The ISO 9001 standard ranks prominently in our QM models. Universal application across all sectors and industries make ISO 9001 the most widely recognized quality benchmark in the world.

A catalogue of quality objectives has been drawn up in cooperation with our business partner LimousineAcademy.com. It is specifically tailored to our range of services and covers five areas of operation. The LimousineAcademy.com system was introduced in two stages:

• Staff training: A) Administration B) Chauffeurs
• Documentation of process descriptions, organizational structures job specifications, operating procedures, management manuals